New Fraud Prevention Service
In our continuing efforts to keep your accounts secure, we’re improving our alert system for potential fraud. Here’s how it works:
Remember—our messages will never ask for your PIN or account number.
The phone number for our Fraud Center will be changing to 1-800-417-4592. If you add this number to your phone contacts and label it “Fraud Center,” it will display on your phone whenever you get a call from this number. You can also add the shortcode 32874 and label it “Fraud Center,” it will display on your phone whenever you get a text message from the Fraud Center.
The new fraud prevention service will take effect June 8, 2016. Please stop by your local branch to have your information updated so that we can better protect you from fraud.